I need urgent help

If you feel like you are in need of urgent help and want to talk to someone you have the following options:

For urgent medical attention, you can call 999, visit Accident & Emergency (A&E) or make an Emergency GP appointments.

For urgent medical advice you can call the NHS on 111 (England).

Safe Connections 

Safe connections is a self-referral service that provides a warm and safe space to explore suicidal feelings, triggers, and the underlying causes. We will also support people to find and access other local services in the community, that can support to manage, reduce, or stop suicidal feelings from coming back altogether.

The Safe Connections Helpline number is: 0300 561 0115 and will operate Monday to Friday from 9.30am to 4.30pm.

Anyone who calls outside of our operating hours can leave an answerphone message and we will get back to them as soon as possible. Or, if making the first call is challenging for someone, then people can email us at [email protected] and we can call them to start conversations and connections.

For more information on this service please click here.

The Together Cafés

A new café space offering support for people in mental health crisis opens its doors to visitors in Newham & Tower Hamlets

For more information about The Together Cafes please click here

The Together Café in Newham is open every Monday to Thursday and on bank holidays from 5pm to 9pm and on Fridays and weekends from 5-11pm. 365 days a year.

The referral route for the Newham Together Café is: 0207 771 5888.

The Together Café in Tower Hamlets is open every Monday to Friday 5pm to 9pm, and weekends and Bank Holidays 12pm to 9pm, 365 days a year.

The referral route for the Tower Hamlets Together Café is: 0207 771 5807.

Tower Hamlets 24 Hour Mental Health Crisis Helpline

0800 073 0003

Newham 24 Hour Mental Health Crisis Helpline

0800 073 0066

The Samaritans

You can talk to Samaritans anytime on 116 123 and this isnt just for those who are feeling suicidal.



If you are under 19 you can contact Childline about anything. Whatever your worry, it is better out than in. Call 0800 1111.



If this doesn’t feel like an emergency but you want to think more about what you need and what help is out there, you can click here and go to the national Mind website.

Emergency Accommodation Information

If you have found yourself vulnerable and in need of shelter over the festive period please see below and contact one of the emergency numbers listed.

Emergency Accommodation Contacts


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