Commitment to Quality

We are committed to providing quality services to our clients. We aim to continually improve our service delivery and involve clients and staff in this process. To request our policy on quality, please contact info@mindthnr.org.uk

Commitment to Privacy

We take your privacy very seriously and only use your personal information to provide the services you have requested from us. If you would like to see our Commitment to Privacy please contact privacy@mindthnr.org.ukThis document explains when and why we collect personal information, how we use it and how we store it.

Commitment to GDPR

Mind in Tower Hamlets, Newham and Redbridge is committed to protecting and respecting your privacy and personal data, in line with the General Data Protection Regulations (GDPR). For more information on the General Data Protection Regulations (GDPR) please contact info@mindthnr.org.uk 

Commitment to Confidentiality

Mind in Tower Hamlets, Newham and Redbridge respects the right of the individual to privacy and therefore treats in confidence personal information about clients. We also work directly with several partner organisations, who provide a range of psychological therapies and support. If your overall care and treatment involves your referral being passed onto a partner organisation, then your information from your engagement with MITHNR may need to be shared with the partner organisation who are also bound by professional confidentiality policies. Where this is the case, we will ensure that you are kept informed.  For more information, please contact info@mindthnr.org.uk

We fully comply with our legal obligations as a data controller, and you can change your mind and remove consent at any time by contacting us at info@mindthnr.org.uk