If you struggle with talking to doctors, or feel you aren’t being understood/listened to when you talk about your mental health and care needs, we can help. Our advocates are here for you—ready to listen, provide the information you need, and stand by your side to help you fight your corner.

We offer one to one support, in private. The service is free, confidential and independent.

An advocate will help you to:

  • Express your views
  • Explore your options
  • Understand your rights
  • Make your own informed decisions
  • Access the services you need
  • Communicate about your care and treatment
Who can access the advocacy service?

Anyone over 18 living in Tower Hamlets and using or trying to access mental health services.

What can an advocate do?

Here are a few things they might do for you:

  • Work with you with your consent
  • Explore your rights under the Mental Health Act (1983)
  • Attend meetings, ward rounds, medication reviews or discharge meetings (Section 117)
  • Help you to prepare for professionals meetings
  • Help you to access information (e.g. health/medical records)
  • Help you to write letters and make phone calls
  • Explain the complaints process and progress complaints
  • Help to signpost you to access services
Are advocates free?

Yes, the service is completely free of charge.

Can I apply on behalf of a friend/family member?

Yes, we accept self-referrals, and referrals from friends, family/carers and professionals.

Who are the advocates?

Our advocates are friendly, approachable, and highly experienced in navigating mental health services. They take the time to understand you, prioritise your needs, and provide tailored support.

Where does the support take place?

The advocates can meet people on the Mental Heath Unit, in the Advocacy office (Mile End Hospital), or out in the community in a safe setting agreed in advance (e.g. a café or library).

Want to use the service?

Call 020 7510 1081 or email advocacy@mindthnr.org.uk.

Or download the referral form

Prefer to advocate for yourself or have a friend help you? Download our advocacy toolkit and learn how to make your voice heard.